RMA Sheet

RMA-2026-1002
Submitted: 2026-04-08 06:13:40 (2341 hours ago)
Customer Name: Chinnusamy
Email: chinnuhemaslm@gmail.com
Mobile: 9443414223
Address: Karuppur salem
Product: Krystaa 3TB HDD
Warranty: Yes
Bill No: CPSLM/24-25/182
Complaint: Storage issue
Status: Completed
Type: Pickup
Branch: Salem
Product Photo:
Serial Number Photo:
Customer Payment
Amount:
Mode:
Date:
No payment required.
Public Notes
[08-04-2026 06:49 AM] Item Received at salem office on 08.04.2026
[09-04-2026 12:39 PM] ITEM SENT TO SERVICE CENTER ON 08.04.2026
[27-04-2026 09:07 AM] item received in salem office
[27-04-2026 11:27 AM] they came to the office collected the product and left
[REOPENED on 2026-05-05 13:36:16] From 'Completed' → 'Under Process' | Reason: update
[05-05-2026 08:08 AM] item send to service center
[25-05-2026 05:53 AM] New HDD has arrived on 25.05.2026
S.No. K3T26480 At Salem office
[29-05-2026 05:33 AM] HDD HAS BEEN SENT TO CUSTOMER SUCCESFULLY
[REOPENED on 2026-06-04 11:38:12] From 'Completed' → 'Under Process' | Reason: Customer reported same issue again
[12-06-2026 02:00 PM] deliverd to cusotmer
Authorised Seal
✅ SEND TO BRANCH
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