RMA Sheet

RMA-2026-5159
Submitted: 2026-03-10 09:37:33 (3033 hours ago)
Customer Name: Sibi annamalai
Email: maruthuamr@gmail.com
Mobile: 9894753344
Address: Harur connecting point
Product: DHI-NVR4216-4KS2/L
Warranty: Yes
Complaint: When nvr connected to the internet internet speed is reducing from 500mbbs to 2mbbs and camera also buffering 1 year works fine last 1 month facing this issue and in poe unlink port nvr will not work only poe port will some
Status: Completed
Type: Pickup
Branch: Harur
Product Photo:
Serial Number Photo:
Customer Payment
Amount: ₹
Mode:
Date:
No payment required.
Public Notes
[10-03-2026 09:48 AM] recived at harur branch
[11-03-2026 07:26 AM] item received in salem office
[13-03-2026 04:12 PM] item send to services center for lan port replace
[14-03-2026 05:03 AM] item send to service center
[REOPENED on 2026-03-24 16:20:01] From 'Completed' → 'Under Process' | Reason: item received in salem office .
[24-03-2026 10:50 AM] item received in salem office
[24-03-2026 01:13 PM] item send to harur office
[25-03-2026 12:42 PM] Item received in Harur office
[27-03-2026 01:19 PM] Item delivered and also installed to customer
Authorised Seal
✅ SEND TO BRANCH
← Back