RMA
RMA-2025-8141
Opened 2025-07-09 07:13:39 370d active
Completed
Service Routing
Manage Service Centers
Service Center Info
Communication Logs
HISTORY
[22-07-2025 05:48 AM] service under process
[22-07-2025 05:49 AM] service under process
[28-07-2025 06:30 AM] Service Under Process
[29-07-2025 01:20 AM] Camera working good sir told dispatch the Item with order
HISTORY
[22-07-2025 05:48 AM] Sent to service center, it will be update
[22-07-2025 05:49 AM] Sent to service center, it will be Update
[24-07-2025 12:20 PM] Tracking ID :- SLM374387470
[28-07-2025 06:30 AM] Service Under Process
[08-09-2025 09:51 AM] Item received at Salem as on 06-09-2025
Media Evidence
Full View
Full View
No Photo
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
connectingpoint
9384740637 · vigneshwar.vs@gmail.com
Unit Tracking
Velvu Camera St-VB-Ip4002Dl
Branch: Salem
Original Complaint
Sir the camera light is not working, LAN cable not work on it and water has entered in the camera.
Warranty & Documents
Warranty
Bill #
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2025-8141
Date: 14 Jul 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
Velvu Camera St-VB-Ip4002Dl
Warranty Status
Yes
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
Sir the camera light is not working, LAN cable not work on it and water has entered in the camera.
Internal / Technical Note

[22-07-2025 05:48 AM] Sent to service center, it will be update
[22-07-2025 05:49 AM] Sent to service center, it will be Update
[24-07-2025 12:20 PM] Tracking ID :- SLM374387470
[28-07-2025 06:30 AM] Service Under Process
[08-09-2025 09:51 AM] Item received at Salem as on 06-09-2025
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2025-8141 · 14 Jul 2026, 07:14 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2025-8141
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned