RMA
RMA-2026-1002
Opened 2026-04-08 06:13:40 97d active
Completed
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Service Center Info
Communication Logs
HISTORY[08-04-2026 06:49 AM] Item Received at salem office on 08.04.2026
[09-04-2026 12:39 PM] ITEM SENT TO SERVICE CENTER ON 08.04.2026
[27-04-2026 09:07 AM] item received in salem office
[27-04-2026 11:27 AM] they came to the office collected the product and left
[REOPENED on 2026-05-05 13:36:16] From 'Completed' → 'Under Process' | Reason: update
[05-05-2026 08:08 AM] item send to service center
[25-05-2026 05:53 AM] New HDD has arrived on 25.05.2026
S.No. K3T26480 At Salem office
[29-05-2026 05:33 AM] HDD HAS BEEN SENT TO CUSTOMER SUCCESFULLY
[REOPENED on 2026-06-04 11:38:12] From 'Completed' → 'Under Process' | Reason: Customer reported same issue again
[12-06-2026 02:00 PM] deliverd to cusotmer
HISTORY[08-04-2026 06:49 AM] Item received at Salem Office on 08.04.2026
[09-04-2026 12:39 PM] ITEM SENT TO MAHAVIR INFOTECH ON (08.04.2026) THROUGH THE PROFESSIONAL COURIERS LR NO: SLM393077161
[27-04-2026 09:07 AM] item received in salem office
[27-04-2026 11:27 AM] they came to the office collected the product and left
[REOPENED on 2026-05-05 13:36:16] From 'Completed' → 'Under Process' | Reason: update
[05-05-2026 08:08 AM] item send to service mahavir infotech
[25-05-2026 05:53 AM] New HDD has arrived on 25.05.2026
S.No. K3T26480 At Salem office
[29-05-2026 05:33 AM] HDD HAS BEEN SENT TO CUSTOMER SUCCESFULLY
[REOPENED on 2026-06-04 11:38:12] From 'Completed' → 'Under Process' | Reason: Customer reported same issue again
Media Evidence
Full View
Full View
No Photo
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
Chinnusamy
9443414223 · chinnuhemaslm@gmail.com
Unit Tracking
Krystaa 3TB HDD
Branch: Salem
Original Complaint
Storage issue
Warranty & Documents
Warranty
Bill #
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2026-1002
Date: 14 Jul 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
Krystaa 3TB HDD
Warranty Status
Yes
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
Storage issue
Internal / Technical Note
[08-04-2026 06:49 AM] Item received at Salem Office on 08.04.2026
[09-04-2026 12:39 PM] ITEM SENT TO MAHAVIR INFOTECH ON (08.04.2026) THROUGH THE PROFESSIONAL COURIERS LR NO: SLM393077161
[27-04-2026 09:07 AM] item received in salem office
[27-04-2026 11:27 AM] they came to the office collected the product and left
[REOPENED on 2026-05-05 13:36:16] From 'Completed' → 'Under Process' | Reason: update
[05-05-2026 08:08 AM] item send to service mahavir infotech
[25-05-2026 05:53 AM] New HDD has arrived on 25.05.2026
S.No. K3T26480 At Salem office
[29-05-2026 05:33 AM] HDD HAS BEEN SENT TO CUSTOMER SUCCESFULLY
[REOPENED on 2026-06-04 11:38:12] From 'Completed' → 'Under Process' | Reason: Customer reported same issue again
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2026-1002 · 14 Jul 2026, 07:13 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2026-1002
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned