RMA
RMA-2026-8500
Opened 2026-04-02 05:42:27 224d active
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Service Center Info
Communication Logs
HISTORY[02-04-2026 11:47 AM] Item Received at Salem office on 02.04.2026
[03-04-2026 05:06 AM] item send to salem services center
[07-04-2026 11:38 AM] Item Received at Salem Office on 07.04.2026
[08-04-2026 02:16 AM] Laptop ready received at Salem office
1. Thermal paste
2. Heating issue solved
3. Bottom mount fabric
4. BIOS Flasing done
5. General service done
[08-04-2026 01:14 PM] Item Ssent to Pr.patti Office on 08.04.2026
[11-04-2026 01:43 PM] recived in prpatti office
[11-04-2026 01:44 PM] deliverd to customer
[02-05-2026 04:59 AM] Service Failed Customer Not satisfied for service
HISTORY[02-04-2026 11:47 AM] Item Received at Salem Office on 02.04.2026
[04-04-2026 09:53 AM] Item Sent to Rome tech Service center on 03.04.2026
[07-04-2026 11:38 AM] Item Received at Salem office on 07.04.2026
[08-04-2026 01:14 PM] Item sent to Pr.patti Office on 08.04.2026
[11-04-2026 01:43 PM] recived in prpatti office
[11-04-2026 01:44 PM] deliverd to customer
[17-04-2026 09:10 AM] rajaganesh timber and hardwares.. nearby shop opp to prt ofc
Media Evidence
Full View
Full View
Full View
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
MADHAN BALAJI K
9080238376 · madhanbalajikandasamy@gmail.com
Unit Tracking
Dell laptop
Branch: Pappireddipatti
Original Complaint
Dell back panel change general service
Warranty & Documents
Warranty
Bill #
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2026-8500
Date: 12 Nov 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
Dell laptop
Warranty Status
No
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
Dell back panel change general service
Internal / Technical Note
[02-04-2026 11:47 AM] Item Received at Salem Office on 02.04.2026
[04-04-2026 09:53 AM] Item Sent to Rome tech Service center on 03.04.2026
[07-04-2026 11:38 AM] Item Received at Salem office on 07.04.2026
[08-04-2026 01:14 PM] Item sent to Pr.patti Office on 08.04.2026
[11-04-2026 01:43 PM] recived in prpatti office
[11-04-2026 01:44 PM] deliverd to customer
[17-04-2026 09:10 AM] rajaganesh timber and hardwares.. nearby shop opp to prt ofc
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2026-8500 · 12 Nov 2026, 12:43 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2026-8500
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned