RMA
RMA-2026-9584
Opened 2026-03-31 09:03:05 105d active
Completed
Service Routing
Manage Service Centers
Service Center Info
Communication Logs
HISTORY[03-04-2026 05:11 AM] item not received in Salem.office
[06-04-2026 06:57 AM] send to salem services center
[09-04-2026 07:01 AM] under services
[17-04-2026 06:28 AM] item send to service center
[21-04-2026 06:59 AM] item recived in salem office service complete
[REOPENED on 2026-04-25 10:11:24] From 'Completed' → 'Under Process' | Reason: wrongly closed still product not delivered to customer
[25-04-2026 04:41 AM] motherboard changed
[27-04-2026 12:33 PM] item send to md sir car
[02-05-2026 04:55 AM] delivered to customer and service completed
HISTORY[03-04-2026 05:11 AM] item recived to prpatti office
[06-04-2026 07:11 AM] dahua rma number ARMA260406072057039
[16-04-2026 11:50 AM] LR: 393534895
[17-04-2026 06:28 AM] item send to service center
[21-04-2026 06:59 AM] item recived in salem office service complete
[REOPENED on 2026-04-25 10:11:24] From 'Completed' → 'Under Process' | Reason: wrongly closed still product not delivered to customer
[27-04-2026 12:33 PM] item send to md sir car
Media Evidence
Full View
Full View
No Photo
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
Shankar
9443285027 · shankark@siew.in
Unit Tracking
Dahua canera
Branch: Salem
Original Complaint
Camera Dead
Warranty & Documents
Warranty
Bill #
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2026-9584
Date: 14 Jul 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
Dahua canera
Warranty Status
No
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
Camera Dead
Internal / Technical Note
[03-04-2026 05:11 AM] item recived to prpatti office
[06-04-2026 07:11 AM] dahua rma number ARMA260406072057039
[16-04-2026 11:50 AM] LR: 393534895
[17-04-2026 06:28 AM] item send to service center
[21-04-2026 06:59 AM] item recived in salem office service complete
[REOPENED on 2026-04-25 10:11:24] From 'Completed' → 'Under Process' | Reason: wrongly closed still product not delivered to customer
[27-04-2026 12:33 PM] item send to md sir car
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2026-9584 · 14 Jul 2026, 07:13 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2026-9584
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned