RMA
RMA-2026-0024
Opened 2026-01-26 06:17:57 169d active
Completed
Service Routing
Manage Service Centers
Service Center Info
Communication Logs
HISTORY
[29-01-2026 06:28 AM] recived at harur office
out of warranty
[29-01-2026 06:28 AM] pcb burn
[31-01-2026 07:36 AM] send to salem office
[31-01-2026 10:31 AM] item received in salem office
[05-02-2026 07:40 AM] received in salem office
[09-02-2026 09:57 AM] item send to harur office
[13-02-2026 02:37 AM] item repired in harur office its working with hdd
[27-02-2026 09:08 AM] Delivered to customer
HISTORY
[29-01-2026 06:28 AM] unable to rapier
[31-01-2026 07:35 AM] under payment approvel for ready
[31-01-2026 10:31 AM] item received in salem office
[31-01-2026 01:02 PM] Item sent to dhahua Service center (Chennai) On 31.01.2026 Through The Professional Couriers
[02-02-2026 08:55 AM] LR No.SLM388213615
[05-02-2026 07:40 AM] received in salem office
[09-02-2026 09:57 AM] item send to harur office
[27-02-2026 09:08 AM] Delivered to customer
Media Evidence
Full View
Full View
No Photo
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
P.Annadurai.Advocate Harur.
7806992281 ·
Unit Tracking
Dahua 8 channel DVR
Branch: Harur
Original Complaint
Power on problem
Warranty & Documents
Warranty
Bill #
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2026-0024
Date: 14 Jul 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
Dahua 8 channel DVR
Warranty Status
Yes
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
Power on problem
Internal / Technical Note

[29-01-2026 06:28 AM] unable to rapier
[31-01-2026 07:35 AM] under payment approvel for ready
[31-01-2026 10:31 AM] item received in salem office
[31-01-2026 01:02 PM] Item sent to dhahua Service center (Chennai) On 31.01.2026 Through The Professional Couriers
[02-02-2026 08:55 AM] LR No.SLM388213615
[05-02-2026 07:40 AM] received in salem office
[09-02-2026 09:57 AM] item send to harur office
[27-02-2026 09:08 AM] Delivered to customer
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2026-0024 · 14 Jul 2026, 07:16 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2026-0024
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned