RMA
RMA-2025-8314
Opened 2025-11-12 04:51:25 365d active
Completed
Service Routing
Manage Service Centers
Service Center Info
Communication Logs
HISTORY
[14-11-2025 06:10 AM] 12-11-2025 8 port POE switch received at Salem office
[15-11-2025 04:56 AM] 8 port POE switch Sent to service center under processing
[19-11-2025 12:30 PM] serivec under processing
[12-12-2025 09:36 AM] Item received at Salem office
[16-12-2025 11:06 AM] Item sent to pr.patti Office
[08-01-2026 12:48 PM] RECIVED IN PRPATTI OFFICE
HISTORY
[14-11-2025 06:10 AM] 12-11-2025 8 port POE switch received at Salem office
[14-11-2025 09:42 AM] HIKIVISON RMA NUMBER RR_304L251114037
[14-11-2025 09:59 AM] HIKIVISON RMA NUMBER RR_304L251114037
[15-11-2025 04:56 AM] 8 port POE switch Sent to Prama Hikvision service center Coimbatore branch
[15-11-2025 06:53 AM] Tracking id - SLM382474017
[19-11-2025 12:30 PM] Item send Coimbatore service center service under processing
[04-12-2025 06:32 AM] Order：RR_304L251114037 In handling
Received
FE2812918 DS-3E0310P-E/M Repair in process
[12-12-2025 08:51 AM] Item Received at Salem office (12.12.2025)
[16-12-2025 11:05 AM] Item Sent to Pr.patti Office through car
[08-01-2026 12:48 PM] RECIVED IN PRPATTI OFFICE
Media Evidence
Full View
Full View
No Photo
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
Vikram
7448519440 · Gs.vikramguru007@gmail.com
Unit Tracking
Hikvision poe switch 8 port
Branch: Pappireddipatti
Original Complaint
4 ports not working
Warranty & Documents
Warranty
Bill #
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2025-8314
Date: 12 Nov 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
Hikvision poe switch 8 port
Warranty Status
No
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
4 ports not working
Internal / Technical Note

[14-11-2025 06:10 AM] 12-11-2025 8 port POE switch received at Salem office
[14-11-2025 09:42 AM] HIKIVISON RMA NUMBER RR_304L251114037
[14-11-2025 09:59 AM] HIKIVISON RMA NUMBER RR_304L251114037
[15-11-2025 04:56 AM] 8 port POE switch Sent to Prama Hikvision service center Coimbatore branch
[15-11-2025 06:53 AM] Tracking id - SLM382474017
[19-11-2025 12:30 PM] Item send Coimbatore service center service under processing
[04-12-2025 06:32 AM] Order：RR_304L251114037 In handling
Received
FE2812918 DS-3E0310P-E/M Repair in process
[12-12-2025 08:51 AM] Item Received at Salem office (12.12.2025)
[16-12-2025 11:05 AM] Item Sent to Pr.patti Office through car
[08-01-2026 12:48 PM] RECIVED IN PRPATTI OFFICE
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2025-8314 · 12 Nov 2026, 12:42 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2025-8314
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned