RMA
RMA-2025-8296
Opened 2025-10-24 14:15:53 263d active
Completed
Service Routing
Manage Service Centers
Service Center Info
Communication Logs
HISTORY
[25-10-2025 04:49 AM] recived at prpatti office
[30-10-2025 11:31 AM] Received at Salem office and Sent to Service Centre
[03-11-2025 10:55 AM] The service center advised that the keyboard was unavailable and that a new battery needed to be installed.
[21-11-2025 10:00 AM] Item received Salem office
[21-11-2025 10:01 AM] Item send Pappireddipatti office
[22-11-2025 06:57 AM] recived at prpatti office
[22-11-2025 06:57 AM] deliverd to customer
HISTORY
[25-10-2025 04:49 AM] recived at prpatti office
[30-10-2025 11:31 AM] Received at Salem office and Sent to Service Centre, Rome Tech, Salem
[03-11-2025 10:55 AM] The service center informed that a new battery would cost Rs. 3200.00 and that the keyboard was not available.
[03-11-2025 11:05 AM] As advised by the Service Center on 031125, the battery is estimated to be worth Rs. 3200.00.
[21-11-2025 10:00 AM] Item received Salem office
[21-11-2025 10:01 AM] Item send Pappireddipatti office
[22-11-2025 06:57 AM] recived at prpatti office
[22-11-2025 06:57 AM] deliverd to customer
Media Evidence
Full View
Full View
No Photo
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
SURESHKUMAR
7010857594 · SURESHKUMARV634@GMAIL.COM
Unit Tracking
ACER PREDATOR N17Q7
Branch: Pappireddipatti
Original Complaint
HARD DISK NOT DETECTED , NO BOOTABLE DEVICE ERROR , AND COOLING FAN ONE DAMAGE,
BIOS PASSWORD:9442054889,
OS UPDATE AND COOLING FAN CHANGE , BATTERY ESTIMATION PRICE
SNID ID 82206646776
WITH CHARGER , F4 BUTTON MISSING
Warranty & Documents
Warranty
Bill #
All changes are logged with timestamp
Saving Changes…
Updating RMA record, please wait
ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2025-8296
Date: 14 Jul 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
ACER PREDATOR N17Q7
Warranty Status
No
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
HARD DISK NOT DETECTED , NO BOOTABLE DEVICE ERROR , AND COOLING FAN ONE DAMAGE,
BIOS PASSWORD:9442054889,
OS UPDATE AND COOLING FAN CHANGE , BATTERY ESTIMATION PRICE
SNID ID 82206646776
WITH CHARGER , F4 BUTTON MISSING
Internal / Technical Note

[25-10-2025 04:49 AM] recived at prpatti office
[30-10-2025 11:31 AM] Received at Salem office and Sent to Service Centre, Rome Tech, Salem
[03-11-2025 10:55 AM] The service center informed that a new battery would cost Rs. 3200.00 and that the keyboard was not available.
[03-11-2025 11:05 AM] As advised by the Service Center on 031125, the battery is estimated to be worth Rs. 3200.00.
[21-11-2025 10:00 AM] Item received Salem office
[21-11-2025 10:01 AM] Item send Pappireddipatti office
[22-11-2025 06:57 AM] recived at prpatti office
[22-11-2025 06:57 AM] deliverd to customer
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2025-8296 · 14 Jul 2026, 07:15 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2025-8296
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned