RMA
RMA-2025-8286
Opened 2025-10-17 06:07:08 391d active
Completed
Service Routing
Manage Service Centers
Service Center Info
Communication Logs
HISTORY
[22-10-2025 05:44 AM] recived in prpatti office
[24-10-2025 06:31 AM] send to salem office
[24-10-2025 11:59 AM] Received at Salem Office 24.10..25 time 5.20 fri
[24-10-2025 01:41 PM] Sent to Service Center
[03-11-2025 01:06 PM] no installation needed by customer 8gb ram, pl. return laptop
[09-12-2025 06:11 AM] send to Pappireddipatti office
[16-03-2026 05:13 AM] Recived in prpatti office
[27-05-2026 09:42 AM] updateing
[27-05-2026 09:51 AM] deliverd
HISTORY
[22-10-2025 05:44 AM] recived in prpatti office
[24-10-2025 06:31 AM] send to salem office
[24-10-2025 11:59 AM] Received at Salem Office 24.10..25 time 5.20 fri
[24-10-2025 01:41 PM] Sent to Service Center, Rome Tech, Salem.
[25-10-2025 04:50 AM] laptop with charger
[28-10-2025 08:48 AM] A requested approval for a repaired system with a new 8GB RAM and SSD 28.10.25 tue 1418pm
[03-11-2025 01:06 PM] On 031125 Monday at 18:20, the customer instruction, rejected the laptop repairs and, 8GB of RAM) ( cancelled Laptop repairing)
[09-12-2025 06:11 AM] send to Pappireddipatti office
[14-03-2026 07:28 AM] vikram call not pick
[16-03-2026 05:13 AM] Recived in prpatti office
Media Evidence
Full View
Full View
No Photo
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
JAYASEELAN
9344919687 · talukprpatty.tn@gmail.com
Unit Tracking
HP
Branch: Pappireddipatti
Original Complaint
LAPTOP KEYS ARE NOT WORKING. CURSOR IS NOT PROPERLY IT's very slow. system is totally slowly responding
Warranty & Documents
Warranty
Bill #
All changes are logged with timestamp
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2025-8286
Date: 12 Nov 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
HP
Warranty Status
No
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
LAPTOP KEYS ARE NOT WORKING. CURSOR IS NOT PROPERLY IT's very slow. system is totally slowly responding
Internal / Technical Note

[22-10-2025 05:44 AM] recived in prpatti office
[24-10-2025 06:31 AM] send to salem office
[24-10-2025 11:59 AM] Received at Salem Office 24.10..25 time 5.20 fri
[24-10-2025 01:41 PM] Sent to Service Center, Rome Tech, Salem.
[25-10-2025 04:50 AM] laptop with charger
[28-10-2025 08:48 AM] A requested approval for a repaired system with a new 8GB RAM and SSD 28.10.25 tue 1418pm
[03-11-2025 01:06 PM] On 031125 Monday at 18:20, the customer instruction, rejected the laptop repairs and, 8GB of RAM) ( cancelled Laptop repairing)
[09-12-2025 06:11 AM] send to Pappireddipatti office
[14-03-2026 07:28 AM] vikram call not pick
[16-03-2026 05:13 AM] Recived in prpatti office
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2025-8286 · 12 Nov 2026, 12:42 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2025-8286
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned