Service Routing
Manage Service Centers
Service Center Info
Communication Logs
HISTORY
[17-10-2025 10:59 AM] Item Received In Attur Office
[18-10-2025 07:47 AM] Received at Salem office 18.10.25
[21-10-2025 12:56 PM] Sent to Service Center
[20-11-2025 08:02 AM] Service under processing
[08-12-2025 05:19 AM] Item received in Salem office
HISTORY
[17-10-2025 10:59 AM] Item Received In Attur Office
[18-10-2025 07:47 AM] Received at Salem office 18.10.25
[18-10-2025 08:33 AM] Registered on the RMA Hikvision website, obtained RMA number RR_304L251018001, and notified to the Prama Hikvision Coimbatore Service Center with mobile number 7604878961.
[21-10-2025 12:56 PM] Sent to Service Center via Professional Courier on 21.10.25 6.20pm tue
[23-10-2025 11:09 AM] Tracking number : SLM380762979 dated : 21.10.25
[20-11-2025 08:02 AM] Service under processing
[04-12-2025 06:33 AM] Order:RR_304L251122010 In handling
Received
AG4368687 DS-2CD3041G2E-I 4MM Repair in process
Delivery Date:
Express Company:
Express Number:
[08-12-2025 05:19 AM] Item received in Salem office
Media Evidence
No Photo
Transaction Details
Customer Receivable
Vendor Payable
All changes are logged with timestamp
Saving Changes…
Updating RMA record, please wait
ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2025-8283
Date: 14 Jul 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
To (Service Center)
Service center not assigned
Product Information
Product Name
Hikvision bullet camera
Warranty Status
Yes
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
Camera lens not clear
Internal / Technical Note

[17-10-2025 10:59 AM] Item Received In Attur Office
[18-10-2025 07:47 AM] Received at Salem office 18.10.25
[18-10-2025 08:33 AM] Registered on the RMA Hikvision website, obtained RMA number RR_304L251018001, and notified to the Prama Hikvision Coimbatore Service Center with mobile number 7604878961.
[21-10-2025 12:56 PM] Sent to Service Center via Professional Courier on 21.10.25 6.20pm tue
[23-10-2025 11:09 AM] Tracking number : SLM380762979 dated : 21.10.25
[20-11-2025 08:02 AM] Service under processing
[04-12-2025 06:33 AM] Order:RR_304L251122010 In handling
Received
AG4368687 DS-2CD3041G2E-I 4MM Repair in process
Delivery Date:
Express Company:
Express Number:
[08-12-2025 05:19 AM] Item received in Salem office
Dispatched By — Connecting Point
Received By — Service Center
CUT HERE — PASTE ON PARCEL FRONT
RMA-2025-8283
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned