RMA
RMA-2025-8279
Opened 2025-10-14 13:12:27 273d active
Completed
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Service Center Info
Communication Logs
HISTORY
[15-10-2025 04:13 AM] Received at Salem Office
[15-10-2025 01:58 PM] Sent to Service Centre
[03-11-2025 12:47 PM] As the required spares are not available, waited Mumbai RMA.
Kindly await the next update.
[10-11-2025 11:17 AM] [10-11-2025 11:15 AM] [10.11.2025] The Item will arrive at Salem Office by this week, Friday (15.11.2025)
[20-11-2025 05:06 AM] Services under processing
[06-01-2026 05:14 AM] recived in prpatti office
[06-01-2026 05:15 AM] deliverd to customer
HISTORY
[15-10-2025 04:13 AM] Received at Salem Office
[15-10-2025 01:58 PM] Sent to Service Centre, Prama Hikvision Coimbatore, Mobile No. 7604878961
[28-10-2025 11:03 AM] Professional courier tracking SLM380635096 DTD 18.10.25
[28-10-2025 11:03 AM] HIKVISION RMA NUMBER RR304L251015038
[03-11-2025 12:45 PM] mail recd 03.11.25 divyan ,that they received material on 28.10.25. As the required spares are not available, we have connected the service material to Mumbai RMA. wait for two weeks till November 14th 2025

Kindly await the next update.
[10-11-2025 11:15 AM] [10.11.2025] [Call Received]The Item will arrive at Salem Office by this week, Friday or Saturday (15.11.2025 or 16.11.2025)
[20-11-2025 05:06 AM] Services under processing
[04-12-2025 06:32 AM] RR_304L251015037
[06-01-2026 05:14 AM] reciverd in prpatti office
[06-01-2026 05:15 AM] deliverd to customer
Media Evidence
Full View
Full View
No Photo
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
Manoharan
9443255466 ·
Unit Tracking
Hikvision Dvr 8ch
Branch: Pappireddipatti
Original Complaint
Not working
Warranty & Documents
Warranty
Bill #
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2025-8279
Date: 14 Jul 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
Hikvision Dvr 8ch
Warranty Status
Yes
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
Not working
Internal / Technical Note

[15-10-2025 04:13 AM] Received at Salem Office
[15-10-2025 01:58 PM] Sent to Service Centre, Prama Hikvision Coimbatore, Mobile No. 7604878961
[28-10-2025 11:03 AM] Professional courier tracking SLM380635096 DTD 18.10.25
[28-10-2025 11:03 AM] HIKVISION RMA NUMBER RR304L251015038
[03-11-2025 12:45 PM] mail recd 03.11.25 divyan ,that they received material on 28.10.25. As the required spares are not available, we have connected the service material to Mumbai RMA. wait for two weeks till November 14th 2025

Kindly await the next update.
[10-11-2025 11:15 AM] [10.11.2025] [Call Received]The Item will arrive at Salem Office by this week, Friday or Saturday (15.11.2025 or 16.11.2025)
[20-11-2025 05:06 AM] Services under processing
[04-12-2025 06:32 AM] RR_304L251015037
[06-01-2026 05:14 AM] reciverd in prpatti office
[06-01-2026 05:15 AM] deliverd to customer
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2025-8279 · 14 Jul 2026, 07:15 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2025-8279
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned