RMA Record: RMA-2025-8279

Opened on 2025-10-14 13:12:27 (152 days active)
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Service Routing
SERVICE CENTER INFO
Communication Logs
History:

[15-10-2025 04:13 AM] Received at Salem Office
[15-10-2025 01:58 PM] Sent to Service Centre
[03-11-2025 12:47 PM] As the required spares are not available, waited Mumbai RMA.
Kindly await the next update.
[10-11-2025 11:17 AM] [10-11-2025 11:15 AM] [10.11.2025] The Item will arrive at Salem Office by this week, Friday (15.11.2025)
[20-11-2025 05:06 AM] Services under processing
[06-01-2026 05:14 AM] recived in prpatti office
[06-01-2026 05:15 AM] deliverd to customer
History:

[15-10-2025 04:13 AM] Received at Salem Office
[15-10-2025 01:58 PM] Sent to Service Centre, Prama Hikvision Coimbatore, Mobile No. 7604878961
[28-10-2025 11:03 AM] Professional courier tracking SLM380635096 DTD 18.10.25
[28-10-2025 11:03 AM] HIKVISION RMA NUMBER RR304L251015038
[03-11-2025 12:45 PM] mail recd 03.11.25 divyan ,that they received material on 28.10.25. As the required spares are not available, we have connected the service material to Mumbai RMA. wait for two weeks till November 14th 2025

Kindly await the next update.
[10-11-2025 11:15 AM] [10.11.2025] [Call Received]The Item will arrive at Salem Office by this week, Friday or Saturday (15.11.2025 or 16.11.2025)
[20-11-2025 05:06 AM] Services under processing
[04-12-2025 06:32 AM] RR_304L251015037
[06-01-2026 05:14 AM] reciverd in prpatti office
[06-01-2026 05:15 AM] deliverd to customer
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