RMA Record: RMA-2025-8265

Opened on 2025-10-11 05:20:47 (156 days active)
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Service Routing
SERVICE CENTER INFO
Communication Logs
History:

[11-10-2025 06:12 AM] Recived by attur office
Sent to salem office
[11-10-2025 08:42 AM] Spare Received at Salem Office
[15-10-2025 01:59 PM] Sent to Service Centre,
[15-10-2025 01:59 PM] Sent to Service Centre,
[18-11-2025 04:17 AM] Item received at Attur office
[21-11-2025 06:25 AM] Item received at Salem office
[22-11-2025 01:58 PM] Item Send to services center
[03-12-2025 04:08 AM] Item received at Attur Office
[09-01-2026 11:01 AM] Item received in salem office
[26-01-2026 11:11 AM] item send to attur office [24/01/2026]
[26-01-2026 11:15 AM] recevid in attur office
History:

[11-10-2025 06:12 AM] Recived by attur office
Sent to salem office
[11-10-2025 08:42 AM] Spare Received at Salem Office ( 111025 Sat 2.10pm)
[14-10-2025 09:49 AM] Awaited to Register at RMA Hikvision, web site,
[15-10-2025 01:59 PM] Sent to Service Centre, Prama Hikvision Coimbatore, Mobile No. 7604878961
[15-10-2025 01:59 PM] Sent to Service Centre, Prama Hikvision Coimbatore, Mobile No. 7604878961
[14-11-2025 05:27 AM] [08-11-2025]item received at salem office.
[17-11-2025 08:11 AM] [08.11.2025 03:44 PM] Item received at Salem office.
[18-11-2025 04:17 AM] Item received at Attur office
[20-11-2025 01:51 PM] Complaint - desktop switch this camera working but POE port connect is not working
[21-11-2025 06:25 AM] Item received at Salem office
[22-11-2025 01:58 PM] Item Send to services center
[27-11-2025 08:28 AM] [26-11-2025] item send to prama hikvision service center. lR No. SLM383384468
[02-12-2025 05:22 AM] (01.12.2025) Item received at Salem Office
[03-12-2025 04:08 AM] Item received at Attur Office
[11-12-2025 09:31 AM] Item Sent to salem office
[11-12-2025 11:34 AM] Item received at salem office
[16-12-2025 06:38 AM] Order:RR_304L251216004 new rma number
[06-01-2026 01:38 PM] RR_304L251216004 Finished
Received
AG4368687 DS-2CD3041G2E-I 4MM Shipped out
Delivery Date: 2025-12-31
Express Company:
Express Number:
not received in item
[09-01-2026 11:01 AM] Item received in salem office
[26-01-2026 11:11 AM] item send to attur office [24/01/2026]
[26-01-2026 11:15 AM] recevid in attur office
Media Evidence
Missing
Transaction Details
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