RMA
RMA-2025-8247
Opened 2025-09-27 05:07:01 290d active
Completed
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Service Center Info
Communication Logs
HISTORY
[27-09-2025 06:35 AM] An item with serial number HB2001WLAOSD2508S1699 and model ST-VB HD2001WLA-OSD was received for service at the Salem office.
[27-09-2025 08:16 AM] Sent to Service Center
[29-09-2025 07:31 AM] Despatched to Service Centre on 27.09.25
[21-11-2025 01:38 PM] Item received at Salem office
[22-11-2025 01:40 PM] recived in prpatti office
HISTORY
[27-09-2025 06:35 AM] An item with serial number HB2001WLAOSD2508S1699 and model ST-VB HD2001WLA-OSD was received for service at the Salem office.
[27-09-2025 08:16 AM] Sent to Service Center Star Tech Computer & Security (Velvu) F-7,F-8, RAM PATH, SHYAM NAGAR EXTENSION JAIPUR
[29-09-2025 07:31 AM] Dispatched (2/2) to Service Center on 27.9.25, CONSIGNMENT NO : SLM379091043
via professional courier, Location: Star Tech,,,F7, Jaipur, (Velvu)
[21-11-2025 01:38 PM] Item received at Salem office
[22-11-2025 01:40 PM] recived in prpatti office
Media Evidence
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Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
Connecting point prpatti
7448519440 · Gs.vikramguru007@gmail.com
Unit Tracking
Velvu 2mp analog camera
Branch: Pappireddipatti
Original Complaint
Not working
Video out put not coming
Warranty & Documents
Warranty
Bill #
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2025-8247
Date: 14 Jul 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
Velvu 2mp analog camera
Warranty Status
Yes
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
Not working
Video out put not coming
Internal / Technical Note

[27-09-2025 06:35 AM] An item with serial number HB2001WLAOSD2508S1699 and model ST-VB HD2001WLA-OSD was received for service at the Salem office.
[27-09-2025 08:16 AM] Sent to Service Center Star Tech Computer & Security (Velvu) F-7,F-8, RAM PATH, SHYAM NAGAR EXTENSION JAIPUR
[29-09-2025 07:31 AM] Dispatched (2/2) to Service Center on 27.9.25, CONSIGNMENT NO : SLM379091043
via professional courier, Location: Star Tech,,,F7, Jaipur, (Velvu)
[21-11-2025 01:38 PM] Item received at Salem office
[22-11-2025 01:40 PM] recived in prpatti office
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2025-8247 · 14 Jul 2026, 07:14 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2025-8247
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned