RMA
RMA-2025-8224
Opened 2025-09-09 05:33:54 308d active
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Service Center Info
Communication Logs
HISTORY
[11-09-2025 01:49 PM] item recived in prpatti office
[13-09-2025 04:32 AM] Received at Salem
[20-09-2025 11:17 AM] Purchase data 20-1-2025, it has only 6-month warranty
[20-09-2025 11:18 AM] out of warranty product retun
[16-10-2025 06:31 AM] Sent to Pappireddi patti
[25-10-2025 11:05 AM] customer requset to try again for warranty but unable to claim again
HISTORY
[11-09-2025 07:21 AM] send to service center 10.09.25
tracking Id number SLM377874992
[11-09-2025 01:49 PM] item recived in prpatti office
[12-09-2025 10:40 AM] Received at Salem
[20-09-2025 11:17 AM] OEM battery Purchase on 18-1-2025 on computer tech only 6 month warranty
[16-10-2025 06:31 AM] Sent the product to Pappireddi Patti, but it couldn’t be repaired, and they’ve advised you to purchase a new battery.
Media Evidence
Full View
Full View
No Photo
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
SURESH
7010857594 · SURESHKUMARV634@GMAIL.COM
Unit Tracking
HP NOTE BOOK 15 BATTERY
Branch: Pappireddipatti
Original Complaint
NOT WORKING
Warranty & Documents
Warranty
Bill #
All changes are logged with timestamp
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2025-8224
Date: 14 Jul 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
HP NOTE BOOK 15 BATTERY
Warranty Status
Yes
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
NOT WORKING
Internal / Technical Note

[11-09-2025 07:21 AM] send to service center 10.09.25
tracking Id number SLM377874992
[11-09-2025 01:49 PM] item recived in prpatti office
[12-09-2025 10:40 AM] Received at Salem
[20-09-2025 11:17 AM] OEM battery Purchase on 18-1-2025 on computer tech only 6 month warranty
[16-10-2025 06:31 AM] Sent the product to Pappireddi Patti, but it couldn’t be repaired, and they’ve advised you to purchase a new battery.
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2025-8224 · 14 Jul 2026, 07:15 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2025-8224
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned