RMA Record: RMA-2025-8189

Opened on 2025-08-20 09:24:29 (207 days active)
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Service Routing
SERVICE CENTER INFO
Communication Logs
History:

[22-08-2025 05:15 AM] laptop recived in prpatti office
[26-08-2025 08:57 AM] send to salem office
[26-08-2025 09:51 AM] 26.08.2025 Received in salem office
26.08.2025 sent to service center.
[26-08-2025 09:51 AM] 26.08.2025 Received in salem office
26.08.2025 sent to service center.
[03-10-2025 08:25 AM] Received from Service Center,
[07-10-2025 11:45 AM] Sent to Pappireddipatti
[16-10-2025 10:18 AM] Received in prpatti office
[16-12-2025 02:54 PM] Delivered to customers
History:

[22-08-2025 05:15 AM] laptop recived in prpatti office
[26-08-2025 08:57 AM] send to salem office
[26-08-2025 09:51 AM] 26.08.2025 Received in salem office.
sent to service center.
[26-08-2025 09:51 AM] 26.08.2025 Received in salem office.
sent to service center.
[26-08-2025 10:03 AM] sent to service center in rome tech service center
[08-09-2025 10:34 AM] As per call, Customer confirmed to repair the Service item for RS 1400.
[09-09-2025 10:55 AM] kindly collect the laptop on 10.09.25
[15-09-2025 01:05 PM] Communicated with customer and agreed Rs.1400/- on 15.09.25,
[03-10-2025 08:25 AM] Received from Service Center Rome Tech
[04-10-2025 04:21 AM] Note : an Acer 4739Z laptop, a "power chip" replaced
[07-10-2025 11:45 AM] Sent to Pappireddipatti
[16-10-2025 10:18 AM] Received in prpatti office
Media Evidence
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Transaction Details
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