RMA Record: RMA-2025-8181

Opened on 2025-08-08 05:40:52 (220 days active)
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Service Routing
SERVICE CENTER INFO
Communication Logs
History:

[08-08-2025 05:42 AM] 1 tb hdd recived in prpatti office
send to salem office
[08-08-2025 10:50 AM] received in salem office
[30-08-2025 05:03 AM] new serial number WX82D74E1PU2
[02-09-2025 09:21 AM] 02.09.2025 sent to pr.patti office.
[02-09-2025 09:22 AM] 02.09.2025 sent to pr.patti office.
[02-09-2025 09:22 AM] 02.09.2025 sent to pr.patti office.
[02-09-2025 12:57 PM] RECIVED IN PRPATTI OFFICE
[04-09-2025 05:39 AM] deliverd to customer
History:

[08-08-2025 05:42 AM] 1 tb hdd recived in prpatti office
send to salem office
[08-08-2025 10:50 AM] sent to service center westen digital
[09-08-2025 10:22 AM] traking ID: SLM375832725
[22-08-2025 05:21 AM] Warranty Replacement Number: 0065858098
Warranty Replacement Status: Pending Approval
Carrier: -
Tracking No: -
[22-08-2025 05:22 AM] Case #: 250822-000995
Product Name: WD Purple
Serial #: WCC4JCDYUFYH
Model #: WD10PURZ-85U8XY0
RMA Date: 08/22/2025 10:49 AM
Expiration Date: 09/21/2025 10:50 AM
[22-08-2025 07:09 AM] Replacement Request Approved
Return Material Authorization #: 0065858098
[30-08-2025 05:03 AM] WD10PURZ-85U8XY0 WCC4JCDYUFYH 1 26-Aug-2025 WD11PURZ-85C5HY0 WX82D74E1PU2 28-Aug-2025
[01-09-2025 05:29 AM] Waybill No 20876831861
Pickup Date 28 Aug 2025
From Bengaluru
To Salem
Status Shipment Out For Delivery
Expected Date of Delivery 30 Aug 2025
Reference No FWBR250828000211
[01-09-2025 07:41 AM] 01.09.2025 Item Replacement Received in Salem Office.
[01-09-2025 07:42 AM] 01.09.2025 Item Replacement Received in Salem Office.
[02-09-2025 09:21 AM] 02.09.2025 sent to pr.patti office.
[02-09-2025 09:22 AM] 02.09.2025 sent to pr.patti office.
[02-09-2025 09:22 AM] 02.09.2025 sent to pr.patti office.
[02-09-2025 12:57 PM] RECIVED IN PRPATTI OFFICE
[04-09-2025 05:39 AM] deliverd to customer
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Transaction Details
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