RMA
RMA-2025-8160
Opened 2025-07-25 10:18:34 475d active
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Service Center Info
Communication Logs
HISTORY
[26-07-2025 10:39 AM] Item Received at Salem
[26-07-2025 11:45 AM] MOSFIT ISSUE
[28-07-2025 06:42 AM] Service Under Process
[30-07-2025 07:07 AM] Service Under Process
[05-08-2025 12:57 PM] Service Center return the item without repairing it, Item is not in repairing condition. We receive the item in Salem office
[08-08-2025 12:54 PM] send to coimbatore
[23-08-2025 07:01 AM] recived in salem office
HISTORY
[25-07-2025 11:05 AM] Not received
[26-07-2025 10:39 AM] Item Received at Salem
[28-07-2025 06:42 AM] Sent to Computech for Service
[30-07-2025 07:07 AM] Service Under Process
[05-08-2025 12:57 PM] Service Center return the item without repairing it, Item is not in repairing condition. We receive the item in Salem office
[08-08-2025 12:54 PM] send to service center in coimbatore (CHIP TECHNOLOGY)
[09-08-2025 10:17 AM] traking ID: SLM375816325
[08-09-2025 10:11 AM] 26.08.2025 sent to harur branch
Media Evidence
Full View
Full View
No Photo
Transaction Details
Customer Receivable
₹
Vendor Payable
₹
Customer Profile
Name & Contact
sureshkumar
7010857594 · sureshkumarveeramani@gmail.com
Unit Tracking
HP LAP TOP
Branch: Harur
Original Complaint
NO POWER ON
(HP ELITE BOOK 840G3) PID: W5L51UP#BIL., SERIAL NO: 5CG6473NMM, I7 6TH GEN, 8 GB RAM , NO HDD ., 14 INCH , HAND OVER TO SARAVANAN
Warranty & Documents
Warranty
Bill #
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ConnectingPoint
Angammal Colony, Salem New Bus Stand Backside, Salem – 636 009, Tamil Nadu
Ph: 9600820082  |  sales@connectingpoint.in
DC Slip
Delivery Challan
RMA-2025-8160
Date: 12 Nov 2026
From
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
Ph: 9600820082 · sales@connectingpoint.in
→
To (Service Center)
Service center not assigned
Product Information
Product Name
HP LAP TOP
Warranty Status
No
📦  Total Items Dispatched 1 Unit
Photos & Notes
Product Photo
Serial Number Photo
Customer Complaint
NO POWER ON
(HP ELITE BOOK 840G3) PID: W5L51UP#BIL., SERIAL NO: 5CG6473NMM, I7 6TH GEN, 8 GB RAM , NO HDD ., 14 INCH , HAND OVER TO SARAVANAN
Internal / Technical Note

[25-07-2025 11:05 AM] Not received
[26-07-2025 10:39 AM] Item Received at Salem
[28-07-2025 06:42 AM] Sent to Computech for Service
[30-07-2025 07:07 AM] Service Under Process
[05-08-2025 12:57 PM] Service Center return the item without repairing it, Item is not in repairing condition. We receive the item in Salem office
[08-08-2025 12:54 PM] send to service center in coimbatore (CHIP TECHNOLOGY)
[09-08-2025 10:17 AM] traking ID: SLM375816325
[08-09-2025 10:11 AM] 26.08.2025 sent to harur branch
Dispatched By — Connecting Point
Received By — Service Center
Computer-generated DC · RMA-2025-8160 · 12 Nov 2026, 12:42 PM · Connecting Point © 2026
✂ CUT HERE — PASTE ON PARCEL FRONT
RMA-2025-8160
FROM (Sender)
Connecting Point
Angammal Colony, Salem New Bus Stand Backside
Salem – 636 009, Tamil Nadu
📞 9600820082
TO (Service Center)
Service center not assigned